Delivery Policy

Last updated: 7 August 2026

This Delivery Policy explains how you receive the services you purchase from Longevity Bros Ltd. Because we provide coaching and digital materials, there is no physical shipping involved.

1. Digital and remote services only

All of our services are delivered remotely. We do not sell, ship or deliver any physical goods, so no shipping charges apply.

2. How your service is delivered

Coaching sessions take place by video call at the time you book. A joining link is sent to the email address you provide.
Programmes and materials, where included, are delivered digitally by email or through an agreed online channel.

3. When it is delivered

Sessions are delivered at the scheduled time. Any digital materials are normally sent within a few business days of purchase or of the relevant session, unless a different timeframe is agreed with you.

4. Access requirements

To receive our services you need a device with an internet connection and the ability to join a video call. Please make sure the email address you give us is correct so that confirmations and links reach you.

5. Problems receiving your service

If you do not receive a booking confirmation, joining link or digital material you expected, contact us at info@longevity-bros.com and we will put it right.